Nexus Entrance / Board index /Stopped at the door
Nexus addresses three doors, one platform behind them

Your account, balance and orders are the same through all three. Copy rather than retype, and check the signature once you are through.

Door A nexusb2l73qzjn4slhyfxa3jvpolw7fomiz5sgyyefnsdhikaqgborqd.onion
Door B nexusma2iegzo7atzwbrwxhcdopyri3vare2twibldnlc3txqjdeb5yd.onion
Door C nexusabcd6xxpjuftr7i3uohealsg64xtgwrmznkfh3o3rkcf3raxead.onion

An address that opens is not an address that is genuine. The check that settles it takes under a minute.

Stopped at the door

Sorted by symptom, because when something is broken you know what you can see and not what is causing it.

The two checks that split almost everything

Before reading any specific page, these two take about thirty seconds together and they separate most of the categories below.

  1. Build a new circuit, then try a different door. If one address fails and another works, the problem is that address rather than your setup or the platform.
  2. Open any unrelated onion service. If that also fails, it is the Tor network and nothing address specific will help. If it works, the problem is narrower.
The check people skipAlmost nobody runs the second check, and it is the one that separates a platform problem from a network problem instantly. It costs nothing and it stops most of the panic.

Stopped at the door

404
Nothing loads at all

The page hangs or times out and never renders.

Most commonusually not the market
...
Stuck on the checking screen

The checking your browser screen never finishes.

Usually benignone bad version
LOG
Login refused

Credentials you know are correct are being rejected.

Check firstbefore retrying
?
The page looks different

Something about the interface feels off and you cannot say why.

Trust itthe instinct is right
$
A deposit has not appeared

You sent funds and the balance has not moved.

Check walletbefore filing
!!!
Asked for something odd

Something asked you for information that does not feel right.

Stop nowdo not comply

One rule that applies to all six

Do not go looking for a new address while something is broken. Anything that surfaces during an outage was placed there for people in exactly your situation, and the timing is not a coincidence. Whatever is unreachable will come back, and waiting costs nothing except patience.